Terms & Conditions
Terms and Conditions
The website www.medetuit.com (platform) and the information, services and the materials contained therein are owned, provided and operated by Health E Academy. We offers curated and specifically designed medical contents online. In order to deliver the Programs in an efficient manner and to make available the Website, Medetuit collects certain information regarding the User. Medetuit values the trust placed by Users and therefore, we follow the highest standards to protect your Personal Information. The below mentioned terms & conditions govern the ways we supply products or services to you, including e-learning courses.
The below specified terms & conditions enables not just our but also your(hereafter refered to as “you” or “user”) protection and provides an important foundation for secure and safe use of our products( video, audio, downloadable resources etc.).
The Platform and Contents in here are strictly to Physicians (MBBS, AYUSH), Medical Students (MBBS and AYUSH), interns (MBBS and AYUSH) and Healthcare Institutions. Medetuit have the right to remove any other individual, group(s) or instituion(s), rather than the above mentioned, using the platform or its contents.
Please read our terms carefully before you proceed to purchase our products. These terms tell you who we are, how we sell and provide products to you, how you and we can change or end the contract, what to do if there any problem occurs and all other important information.
You agree to review this agreement periodically to ensure that you are aware of any amendments to this agreement, which may be made at any time.
About Us
We are NOT a University, but an education service provider, offering online Medical Courses.
We are Medetuit operating with Health E Academy, as our parent company, registered at Sharjah, United Arab Emirates.
You can contact us by writing to us at:
Health E Academy FZC
Hamriyah Free Zone Sharjah
United Arab Emirates
Grant of Licence
In consideration of your payment, we hereby grant you a licence to use the purchased eLearning courses (“the Products”). This licence is limited, revocable, non-exclusive, non- sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.
This licence is personal to you and cannot be shared or exchanged with others. If any activity that involves sharing/exchanging your licence which is committed without prior approval of the executive authority members at medetuit, we hold the absolute right to terminate your licence without any prior written or vocal notification.
The content offered on Medetuit Platforms, regardless whether it is useful content or educational content, is only to be used by registered users for their own purpose according to the contractual agreements, meaning online on Medetuit Platforms or by other Medetuit provided mediums. A downloaded content by the user outside of the ways provided by Medetuit is illegal, no matter for what purpose. If the content is available for download, the download is only allowed consistent with the communicated terms and conditions (e.g. payment) and is not allowed to be copied, used beyond the scope of the terms or assigned to third parties. The right to download does not imply a transfer or concession of intellectual property rights; all rights not expressly granted to the user remain reserved by Medetuit . Content available for download is always marked as such.
General
In order to participate in most Platform activities and to apply for a Course, you will need to register for a personal account (“User Account”) by providing an email address/phone number and a password that is unique.
Upon payment of the Course fees – in part or whole, depending on the Program – we shall deliver the terms of use of the Course and grant you access to the Course. The invoice may be provided to you along with the email confirmation on or within two (2) months thereafter. This shall be a proof of delivery for the successful payment of fees.
Whether you have enrolled in a Course or are simply browsing the Platform, once you have accessed the Platform or Course, you shall be considered as a ‘user’ for the purpose of these Terms. You are responsible for all your activities in connection with the use of the Platform and Courses. You hereby agree to fully comply with all applicable local, provincial, state, national and foreign laws, treaties and regulations in connection with such use. You shall not resort to any unethical practices while using the Platform.
You shall not copy, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials.
We provide the materials ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under statute. We also do not warrant that the materials will be error free, including technical inaccuracies.
Access to Materials
The starting date of your access to the Product(s) is deemed to be the date of purchase. We may contact you 1 month prior to the expiry date to inform you about this. It is the responsibility of the student to ensure that all course content has been completed within the allocated time period.
We will take all commercially reasonable steps to provide you with uninterrupted access to the Products. However, your access may be restricted from time to time for reasons beyond our control. Such reasons include force majeure events, power outages and actions from computer hackers and others acting outside the law. Your access may also be interrupted due to software issues, server downtime, increased Internet traffic, programming errors, regular maintenance and other related reasons. Where this is the case, we will take commercially reasonable steps to restore your full access within a reasonable period of time. ‘Commercially reasonable’ in these terms shall mean reasonable efforts taken in good faith, without an unduly burdensome use or expenditure of time, resources, personnel or money.
Medetuit can remove the contents from the platform at any time. Offers for using the contents are subjected to change and non-binding. There is no claim for the continuous and permanent availability of all Medetuit contents provided at a certain point of time and therefore no claim for all contents available at the beginning of a subscription is available for the entire period. There should be several user options on offers (e.g. basic, premium or other options), the differences at the conclusion of the contract are clearly marked and constitute a part of the contract with you. Any user rights include only you (if not explicitly agreed otherwise with Medetuit in writing, e.g. mass licenses). A transfer of the access details to third parties or the joint use with third parties, who have not purchased access, is not permitted.
User Content
The Platform may allow you to upload forum posts, chat with other users, discussions, profile pages, and other content and media for social interaction, or certain information and materials for use with the Courses, e.g., questions, hypotheticals, examples, assignments, industry projects, etc. (collectively "User Content"). Medetuit does not claim ownership of any User Content you may submit or make available for inclusion on the Platform or Programs.
Accordingly, subject to the license granted to Medetuit above, the user will be the sole and exclusive owner of any and all rights, title and interest in and to the User Content. With respect to any User Content you submit via the Platform or Courses or that is otherwise made available to Medetuit, you hereby grant Medetuit an irrevocable, worldwide, perpetual, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such User Content on the Platforms or in the Courses or otherwise exploit the User Content, with the right to sublicense such rights (to multiple tiers), for any purpose (including for any commercial purpose). Medetuit reserves the right to remove any User Content at any time and for any reason.
To the extent that you provide any User Content, you represent and warrant that (a) you have all necessary rights, licenses and/or clearances to provide such User Content and permit Medetuit to use such User Content as provided above, (b) such User Content is accurate and reasonably complete, (c) as between you and Medetuit, you shall be responsible for the payment of any third-party fees related to the provision and use of such User Content, and (d) such User Content does not and will not infringe or misappropriate any third-party rights or constitute a fraudulent statement or misrepresentation or unfair business practices.
We do not control the User Content posted through the Platform, including any messages, reviews or comments, and do not guarantee the accuracy, integrity or quality of such User Content. Under no circumstances will Medetuit be liable in any way for any User Content, including any errors or omissions, or any loss or damage or defamation of any kind incurred as a result of your posting or use of any User Content. You are responsible for complying with all the laws applicable to the User Content.
You are prohibited from posting the following Content on the Platform:
- Content that is fraudulent, indecent, or libelous, or defames, harasses, discriminates against, harms or threatens others;
- Content that discusses illegal activities, with the intent to commit them;
- Publication or distribution of pornographic, obscene, sexist, defamatory, slanderous, insulting, threatening, seditious, or racist content, information, software or other materials.
- Advertising or any form of commercial solicitation;
- Content related to partisan political activities;
- Content that contains intentionally inaccurate information or that is posted with the intent of misleading others;
- Viruses, Trojan horses, worms, time bombs, cancelbots, or other disabling devices or other harmful components intended to or that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information;
- Content that consists of any high volume, automated, or electronic means to access the Platform (including without limitation robots, spiders or scripts);
Pricing
We use third party payment providers, depending on the way in which you make payments. Payment for the Products must be made at the point of purchase.
You agree to provide payment for the Products in the stipulated currency and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. Please note that we must receive your payment in full before providing you with access to the Products. Your payment includes the licensing of the Products for a limited period of time that is appropriate for the eLearning content. We will not provide a refund if you fail to complete the content within the allocated time, except at our absolute and sole discretion.
We reserve our right to review and change the pricing of any of our products. This will not affect products that have already been purchased.
Medetuit has the right to charge user fees for additional services at a future time or charge for the services previously available free of charge. You still have the right to decide whether you want to use the services that require payment after such changes or not.
Refund Policy
No refund will be applicable once part/full payment is done.
Cancellation Policy
Where Products are delivered to you immediately, you will not have the right to change your mind. If you do wish to cancel, please contact us via email.
It is your responsibility to ensure that you meet the system requirements, including compatible hardware, software, telecommunications equipment and Internet service, prior to purchasing any content. We are unable to provide refunds where your access to the Products is inhibited due to insufficient system requirements.
We may restrict your access to the Products if you breach these terms, including without limitation:
- a) A failure to make any payment due to us; or
b) Failure to provide accurate information that is necessary for us to provide the Products to you. In these circumstances, we will inform you in writing with seven (7) days’ notice that your access to the Products will be restricted.
Intellectual Property
All rights, title and interest in intellectual property rights relating to the Products including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by Medetuit. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same.
Nothing that you see or read in the Products may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.
All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
Loss or Damages
We are not liable to you in any way for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract or any and all other commercial damages or losses.
We will also not be liable for damage which you could have avoided by following our advice, following installation/download instructions, or having in place the minimum system requirements as advised by us.
Other Terms
You need our consent to transfer your rights under these terms to someone else. We may not agree to this as these terms grant a licence for your benefit only.
Nobody else has any rights under these terms – they are between you and us. No other person shall have any rights to enforce any of its terms.
If a court finds part of these terms illegal, then rest will continue in force.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Governing law
These terms are governed by and construed in accordance with the laws of the UAE, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of an exclusive venue in the national and state courts located in and serving UAE as the legal forum for any such dispute.
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
REFUNDS POLICY Once we have found the basis for the return of fees paid for the Medetuit service acceptable, then the refund will be processed based on the mode of payment of the order. Orders paid by credit/debit card will be refunded by credit back to the credit/debit card within 15 workings days. However, we shall not be responsible for the delay in refund due to delay in processes of banks.